09:00 - 17:00
Openning Remarks
New Waves, New World
Charlie Li
SpeakerTravelDaily CEO
09:00 - 17:00
Global Tourism Consumer Behavior Insights
Key Takeaways:
1. Shifts in consumer behavior: From short trips and personalized experiences to high-end and family-focused travel.
2. How these behavioral changes will influence tourism trends in 2025.
3. Strategies for aligning tourism businesses with 2025-2026 market dynamics.
Jackey Yu
SpeakerMcKinsey & Company, Inc. Partner
09:00 - 17:00
The “Crown Jewel” of Silver-Hair Tourism: Unlocking New Opportunities
Key Takeaways:
1. Emerging consumption trends among affluent silver-haired travelers.
2. Key elements in designing tourism products and experiences tailored to this group.
3. The future of silver-hair tourism, leveraging wellness trends, AR, AI, and innovative resource integration.
Xinxin Wang
SpeakersGeneral Manager of the Agile Project Department at Trip.com Group Head of the Ctrip Friends Club Project
Gloria Wu
SpeakersNational Special-Class Tour Guide
09:00 - 17:00
Unveiling the Travel Preferences of Global High-Net-Worth Individuals
Who Can Truly Meet the “Exquisite Demands” of Affluent Travelers?
Philippe Garnier
SpeakerWPW Performance Consulting Founder
09:00 - 17:00
Pioneering Perspectives: How AI is Transforming Tourism & Aviation Globally
Key Takeaways:
1. A global review of AI applications in tourism and aviation, with practical insights.
2. Exploration of AI in vertical industries and its potential applicability to the Chinese market.
3. Future possibilities for AI in tourism and aviation, starting from user demands.
Amir Amidi
SpeakerPlug and Play Managing Partner for Travel and Hospitality Program and GOAL Program
09:00 - 17:00
China Travel: Redefining the Inbound Tourism Waves
Key Takeaways:
1. Data insights: Origin markets, traveler profiles, and spending preferences.
2. TikTok case study: Why “Magical Chongqing” went viral abroad.
3. Chongqing’s firsthand account of crafting travel experiences that appeal to diverse global audiences.
4. How TikTok empowers Chinese tourism businesses to tell compelling stories.
Duma Wang
SpeakersHiseas International Tourism Group
chairman
Jing Yang
SpeakersShanghai Municipal Administration of Culture and Tourism
Director of the Advertising and Promotion Department
Eason Zhang
SpeakersTikTok
Head of Strategic Account (Apps), TikTok SEA
09:00 - 17:00
Riding the New Boom — Are Travel Agencies Ready to Transform?
Key Takeaways:
1. Emerging trends in travel companionship: How college students as travel companions are reshaping emotional connections in tourism.
2. Emotional value in niche experiences: Insights from Douyin tour guides, pet-friendly tours, and other unique offerings that resonate with younger travelers.
3. Adapting to change: How traditional agencies can leverage their strengths while learning from disruptors to cater to evolving traveler expectations.
Jian Cao
SpeakersUTour Group Vice President
17:00 - 17:30
“2025 Digital Travel Awards” – Gold Award Ceremony
09:00 - 17:00
Chinese Hotels Going Global: More Than Just PR Campaigns
Key Takeaways:
1. Opportunities and challenges in global expansion.
2. How to navigate critical stages from concept to the opening of the first overseas property.
3. What challenges arise after successfully stabilizing the operations of the first overseas property?
09:00 - 17:00
Efficiency Meets Warmth — Service Evolution in Japanese Hospitality
Learn from Japanese hotel brands as they share how to strike the delicate balance between standardization and personalization, and between operational efficiency and cost control.
Bika Han
SpeakerHoshino Resorts China Office General Manager
09:00 - 17:00
Hotel Groups: Saving the Loyalty System
Key Takeaways:
1. Redefining membership systems for emerging consumer needs.
2. Balancing socialized customer management with traditional ROI-focused models.
09:00 - 17:00
Beyond the Night: Expanding Hotels into All-Day Experiences
Simply offering a bed for the night no longer satisfies younger travelers, so how can hoteliers break through traditional boundaries? This session explores how “Hotel + X” models enable hotels to integrate richer experiences, redefine value, and transform from accommodation providers into multi-faceted destination products with long-term growth potential.
Baima Duoji
SpeakerSongtsam Group Founder & Chairman
09:00 - 17:00
Hotel AI in Practice: The Devil is in the Details
Key Takeaways:
1. AI applications in hotel operations: Insights and lessons learned.
2. Challenges and innovative solutions in AI adoption.
3. Future opportunities for AI in staffing, product design, user experience, and operational efficiency.
09:00 - 17:00
2026 Global & Regional Business Travel Forecasts
Key Takeaways:
1. Spending trends and behavior predictions for business travelers.
2. Key insights into evolving business travel habits.
Elle Ng-Darmawan
SpeakerGlobal Business Travel Association Regional Director, APAC
09:00 - 17:00
Standard Budget, Premium Expectations — How Should Business Travel Suppliers Respond?
Faced with corporate clients who demand both cost control and quality experiences, how can business travel suppliers strike a balance? This session explores how suppliers can evolve their offerings to meet the “save more, enjoy more” expectations of modern corporate travel programs.
09:00 - 17:00
AirPlus Exits China: Transformations in the Corporate Travel Industry
Overview:
AirPlus’ exit from the Chinese market marks a pivotal moment for the corporate travel industry. As a leading provider of centralized payment and settlement solutions, its departure creates a significant void, forcing Chinese TMCs to address critical challenges such as managing prepayments and navigating increasing capital costs. This move not only disrupts traditional financial workflows but also compels the industry to explore innovative approaches to sustain operations and adapt to a changing landscape.
09:00 - 17:00
Managing Corporate Travel with AI and Digital Solutions
Key Takeaways:
1. Case studies of how AI and digital solutions reshape corporate travel management.
2. Insights into transforming TMC services through technology.